Get in Touch With Us

Have a question about how we rank the highest payout online casinos, spotted something that needs updating, or just want to share feedback? This page explains how to reach us and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message and aim to reply within two working days. Send your note to [email protected]

A short summary of what your message is about helps us route it to the right person faster — whether that's a question about a specific offer, a correction, or something unrelated to our casino coverage entirely.

What We Can Help With

• Questions about our rankings — If you want to understand why a particular option, such as one of the higher-rated welcome offers we cover, ranks where it does, we can walk you through our reasoning.
• Corrections — Bonus terms, withdrawal timelines, and licensing details change. If you spot something that looks out of date, tell us and we'll look into it.
• Content suggestions — If there's a topic related to real money online casinos, payment methods, or payout speeds you'd like us to cover in more depth, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a licensed operator or an industry organisation, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we'll point you towards relevant support resources. You can also review the self-exclusion and limit-setting tools most licensed US casinos offer directly in your player account.

What Our Rankings Are Based On

We assess the casinos listed on this site using publicly available information: stated bonus terms, licensing status, the range of games and payment methods on offer, and reported withdrawal timelines. Editorial ratings reflect this research, not customer reviews, and no operator can pay to move up the list — commission from any casino we link to never decides position. If you believe we've misread a term or missed an update, that's exactly the kind of thing worth emailing us about.

A Note on Eligibility Before You Play

If your enquiry relates to signing up with one of the casinos listed here, remember that online gambling availability depends on your state's laws, and most operators require players to be physically located within a state where real-money play is permitted and to meet the applicable minimum age. If you're outside the US, our page on Trusted Non GamStop Casinos UK may be more relevant to your situation.

What Happens After You Send a Message

A member of our team reviews every message personally — we don't rely on automated replies as a substitute for a real answer. Our target turnaround is two working days, though it can run longer during busy periods. If your enquiry needs more digging, such as checking a specific casino's current bonus terms, we'll say so rather than leave you waiting without an update.

Keeping Our Content Accurate

Casino offers, licensing details, and payout timelines change regularly, and reader feedback is one of the ways we catch that. If something published on this site affected a decision you made — whether positively or negatively — we'd like to know. Your message helps keep the information here useful for the next reader comparing casino sites for real money play.